Publication: Диаграммное проектирование бизнес-процессов
Date
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
ASEM
Abstract
Description
BOGACI, Arina. Диаграммное проектирование бизнес-процессов = Business process blueprinting. În: Simpozion Ştiinţific Internaţional al Tinerilor Cercetători (16-17 aprilie 2021) [online]: Lucrări ştiinţifice. Ediţia a 19-a. Chişinău: ASEM, 2021, vol. 3, pp. 129-132. ISBN 978-9975-155-43-4.
The article discusses the concept of "blue-printing" as a method of marketing services for the effective interaction of a company with consumers. Using the example of a 1C developer in Moldova, the existing points of contact between the enterprise and the consumer are considered and recommendations are given to improve their efficiency. JEL: M33.
The article discusses the concept of "blue-printing" as a method of marketing services for the effective interaction of a company with consumers. Using the example of a 1C developer in Moldova, the existing points of contact between the enterprise and the consumer are considered and recommendations are given to improve their efficiency. JEL: M33.
Keywords
points of encounter, business processes, business process blueprinting